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Frequently Asked Questions |
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We have compiled this FAQ to answer the most common questions we receive about ordering our products. If you have a question that is not answered here, please feel free to send us an email.
Is it safe to submit my credit card information online? Once I download your software, how do I get it running on my computer? What is included with the downloadable version of Automate Your Business Plan? Your QuickStart manual and Example Business Plan are in PDF format. How do I read PDF files? What is included with the hard copy software package of Automate Your Business Plan? Why does the hard copy of Automate Your Business Plan cost $15 more than the downloadable version? Is there technical support available in case I need help
with the software?
Read our Technical Requirement page to find out the minimum
requirements your computer must meet to effectively run our software as well
as info for Mac users. Is it safe to submit my credit card information online? Both the Order and Download
and Secure Online Order Form
are secure forms that use file encryption to prevent third parties from being
able to intercept your credit card information. If you are still hesitant to
use these options, we also provide the Printable Order
Form which you can print and mail with your check or fax with your credit
card information. Also, please feel free to call in your order to:
714-544-0248. Once I download your software, how do I get it running on my computer? After
placing your order, you will be provided with a link to download
AutoBPlan.zip. Save AutoBPlan.zip to a folder on your hard drive that you will
remember.
Open that folder and double-click AutoBPlan.zip. WinZip or another zip
utility will open the AutoBPlan.zip file. If you don't have a zip utility,
you can download an evaluation version of WinZip here. Extract the 3 files in AutoBPlan.zip
to a folder on your hard drive that you will remember. Open that folder and
double-click AutoBPlan.exe which will begin the installation process. The
Install-Shield Wizard will guide you through this process. If you follow the
prompts, accepting the defaults, Automate Your Business Plan will be
installed and ready to run with its own icon on your desktop. What is included with the downloadable version of Automate Your Business Plan? The downloadable includes: Karma Jazz Cafe Business Plan.pdf - a complete example
business plan The book, Anatomy of a Business Plan, is available as a
downloadable option in combination with Automate Your Business Plan. The book
is also available in printed format. If you wish to order a hard copy of the
book, you can purchase it from most major bookstores or you can order it
directly from us at 1-800-419-1513. Your QuickStart manual and the example business plans are in PDF format. How do I read PDF files? PDF files
can be read with Adobe Acrobat Reader. You may already have
this application on your computer. If you do not, you can download a free copy of it here. Install Acrobat Reader, start
the application, open the file "QS
Manual V2015.pdf" and print your copy of the QuickStart
Manual. What is included with the hard copy software package of Automate Your Business Plan? You will
receive our software application and our 60-page QuickStart
manual on CD. As a bonus to those who order the hard copy of Automate
Your Business Plan, you will also receive a free hard copy of our
award-winning book, Anatomy of a Business Plan.
Why does the hard copy of Automate Your Business Plan cost $15 more than the downloadable version? The
downloadable is $15 less because it does not include the Anatomy of a Business Plan book. If you order the downloadable
with the eBook option, it will cost you $10 more and you will save $5 over
the hard copy. The higher cost of the hard copy of the software reflects the
cost of the CD, software packaging, and order fulfillment. I already own your Anatomy of a Business Plan book and would now like to order Automate Your Business Plan. Do I still need to pay $95 and receive another copy of the book? If you have
already purchased our Anatomy of a Business Plan book, you are
eligible for a $20 discount on the software. In order to receive the
discount, you will need to call in your order by telephone (714-544-0248) or
let us know that you have purchased the book in the "Comment" box
of our Secure Online
Order Form when you fill it out. We will give you a $20 courtesy
discount and send the Automate Your Business Plan CD (with the QuickStart
Manual) but no book, for $75 instead of $95. Note: Downloadable
orders must be arranged by telephone. Is there technical support available in case I need help with the software? We have a technical support number that you will find in your QuickStart Manual and under the Help Menu in the software. We also supply you with a telephone number that you can use if you have a business planning question. Our goal is to help you in any way we can to write a business plan that will work for your company. |
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